Privacy Policy

1. Introduction

Nipija Xewili ("we," "our," or "us") operates the website at nipija-xewili.info (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect personal information we receive from visitors to our Site and from individuals who contact us regarding our services.

This policy is intended to comply with applicable United States federal privacy laws including the Children's Online Privacy Protection Act (COPPA), the CAN-SPAM Act, and the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), as well as applicable state privacy laws.

By using this Site, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily submit through our contact forms, audit request forms, and email communications. This may include:

• Full name
• Email address
• Phone number
• Company name and website URL
• Product category and competitive information you choose to share
• Any other information included in your message or inquiry

2.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically through standard web technologies. This includes your IP address, browser type and version, operating system, referring URL, pages visited, time and date of visit, and time spent on pages. This data is collected through server logs and, where you consent, through analytics cookies.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies as described in our Cookie Policy. Your consent for non-essential cookies is collected separately and stored in a cookie on your device. You may withdraw consent at any time by adjusting your cookie preferences.

3. How We Use Information

We use the personal information we collect for the following purposes:

• To respond to inquiries and audit requests submitted through our forms
• To schedule and conduct sales question review sessions as part of our service engagement
• To send information relevant to a service inquiry when you have requested it
• To maintain records of communications for service delivery purposes
• To analyze Site usage patterns and improve Site performance and content
• To comply with legal obligations and respond to lawful requests from government authorities

We do not use personal information for automated decision-making that produces legal or similarly significant effects. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on the following:

Consent: For analytics cookies and any non-essential data collection, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

Legitimate Interests: For processing inquiries submitted through our forms, we rely on our legitimate interest in responding to potential clients who have voluntarily contacted us. We have assessed that this interest is not overridden by your privacy interests.

Legal Obligation: We may process data where necessary to comply with a legal obligation applicable to us under US federal or state law.

5. Cookies and Tracking Technologies

Our Site uses cookies in the following categories:

Strictly Necessary Cookies: Required for the Site to function. These include the cookie that stores your cookie consent preference. They do not require your consent and cannot be disabled without affecting Site functionality.

Analytics Cookies: Used to understand how visitors interact with the Site. We use this data to improve the Site's content and structure. These are only placed with your consent.

Functional Cookies: Allow the Site to remember choices you make, such as language preferences. These are placed only with your consent.

You can manage your cookie preferences at any time using our cookie consent interface. You may also control cookies through your browser settings, though disabling all cookies may affect Site functionality. For full details, see our Cookie Policy.

6. Sharing of Information

We do not sell personal information. We may share personal information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating the Site or delivering services. These providers are contractually required to maintain confidentiality and may only use your data as instructed by us.

Legal Requirements: We may disclose personal information if required to do so by law, regulation, or valid legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Nipija Xewili, our clients, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information held by us may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

We do not share personal information with third parties for their independent marketing or advertising purposes.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Inquiry and contact form submissions are retained for up to two years from the date of submission for service delivery and record-keeping purposes
• Analytics data collected through cookies is retained for the period specified in our cookie consent configuration, typically no longer than 13 months
• Financial and contractual records related to service engagements are retained for the period required by applicable US tax and accounting regulations

When personal information is no longer needed, we delete or anonymize it in a manner that prevents reconstruction of identifiable information.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Portability: Request a machine-readable copy of your information in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at [email protected] or by mail at 1692 Saratoga Ave Suite 98, San Jose, CA. We will respond to verifiable requests within 45 days, with a possible 45-day extension where reasonably necessary.

9. California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information.

Right to Know: You have the right to know what categories of personal information we collect, the purposes for which it is used, and whether it is disclosed to third parties.

Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

Right to Opt-Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising. No opt-out action is required.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Sensitive Personal Information: We do not collect sensitive personal information as defined under the CPRA.

California residents may submit rights requests by emailing [email protected] with the subject line "California Privacy Rights Request" or by calling +1 408-252-7821 during business hours.

10. Children's Privacy

Our Site and services are directed to business professionals and are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete that information promptly in accordance with the Children's Online Privacy Protection Act (COPPA). If you believe we may have collected information from a child under 13, please contact us immediately at [email protected].

11. Security

We implement reasonable and appropriate technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include access controls, secure communication protocols, and regular review of our data handling practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot warrant absolute security. In the event of a data breach that affects your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acknowledgment of the updated policy.

13. Contact

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us: